Banking Programmes:

• Business and Financial Issues Faced by SMEs: A Banker's Perspective

• Understanding the Psyche of SMEs Across Cycles

• Critical Attributes of a Good RM: SME Loans

• Typical Failure Grounds for SMEs: What Lenders Should Know to Minimise Risk Exposure

• Roles of RMs within the bank and for the customers

• Identifying and Managing Credit Risks Associated with SME Lending

• Thinking Preferences of SMEs: A Psychological Perspective

• Business Styles of SMEs: A Psychological Perspective

• The 5Cs of Lending: What Every RM Should Know When Dealing with Business Owners

• The PSLE Framework of SME Financial Analysis: International Best Practices

Debt Collections & Strategies Series

• SME Problem Loans: Causes and Management

• The Role of Cashflows in Problem Loans

• Assessing External and Internal Variables on SMEs: implication on delinquencies

• Evaluating SME Firm's Cycles: Business, operating, fixed asset, profit, cash and life cycles

• Problem Loan Recognition & Steps

• Red Flags for SMEs: financial, management, operations and banking

• The Importance of 5Cs: what collectors need to know

• Effective Problem Loan Management

• Meeting the SME Borrower: Strategic Steps for the Debt Collectors

• Lender Options in Resolving a Problem Loan